iPhone apps launched for Birmingham, London, Miami, Phoenix, Seattle, Sydney, United Kingdom & Las Vegas

In January this year we launched the Melbourne Transport Search iPhone app. Following its success, we have now launched a handful of new iPhone apps for various cities and regions across Europe, the US and Australia.

AppsCombined

The new apps are all powered by Rome2rio’s search technology, which we have customized and fine tuned for each region. We’ve chosen a collection of cities where we have great coverage, and where existing apps are not as focused on journey planning as Rome2rio.

If you live in, or are visiting, one of these cities then head over to the app store and give these new apps a whirl.

A start-up’s guide to Australian government grants

Perhaps the most significant advantage of launching your start-up in Australia, as opposed to in the US, is access to some hefty government grants and financial assistance programs.

The two most noteworthy schemes are the R&D Tax Incentive, and the Commercialisation Australia program. Both can be utilized to roughly double your runway, but each has its own pros and cons. I promised to write a blog post explaining both options last year.

Now that we have successfully obtained a Commercialisation Australia grant and begun to apply for the R&D Tax Incentive, I can comment at least with some authority.

R&D Tax Incentive

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As part of the Australian tax system, the government provides a tax concession of 45 cents for every $1 spent on research and development. A company needs to spend a minimum of $20,000 on R&D in a financial year to access the entitlement.

The tax concession is a credit against tax you pay. For example, if a business is subject to $15,000 income tax one year and spends $20,000 on R&D, it will receive a $9,000 tax credit, which reduces tax owed to $6,000.

However importantly – especially for start-ups that are not yet cash flow positive – the credit can be cashed out when in losses. In other words, if your business is not yet profitable and burning through raised capital, the Australian Tax Office will send you a cheque. Money in the bank representing your tax credit.

For example, imagine you are a start-up that has raised capital and spent $60,000 in FY12 on R&D related activities, plus another $20,000 on travel and fundraising expenses, and received $10,000 in income. So your business is $70,000 in losses. You will receive a $27,000 refund ($60,000 x 0.45) at tax time.

The main downfall of the program is the drawn out time frame. You typically receive the credit 2 – 4 months after filing your end of year tax return. This means that R&D expenses incurred in July will not result in a credit until around September the following year, at the earliest. For start-ups this can result in a serious cash-flow problem. However, the government plans to help rectify this by switching to quarterly credits in 2014. Great news for Aussie start-ups.

So what expenses are considered R&D? This has expanded over the last few years to also including supporting R&D activities, and the scope is now pretty broad. Salaries related to product development are generally included, as well as expenses such as server costs. Travel and legals are generally excluded, as well as anything related to fundraising.

Accessing the program involves first registering your R&D project with AusIndustry. This first step must be completed within 10 months from the end of the tax year (April) and involves outlining your R&D experiment. The key is to describe what you have been developing and what you are measuring. For example, Rome2rio’s project may be developing multi-modal transport search technology, and measuring the amount of traffic to our consumer site.

Once approved by AusIndustry, the next step involves submitting a breakdown of R&D expenses as an accompaniment to your tax return.

Some start-up have employed the services of external consultants to help them access the R&D Tax Incentive, whilst others have navigated the program themselves.

The R&D Tax Incentive has been hugely popular among Australian start-ups. It’s reasonably easy to access and a fantastic mechanism to make your capital go further.

Pros: Non-competitive. Less paperwork than a grant application. Applicable for many start-ups and projects.
Cons: Rebate rather than matching funds. Lengthy annual cycle. Only covers R&D related expenses.
Commercialisation Australia

Commercialisation Australia is a government program that assists businesses with the commercialisation of innovative intellectual property. The program provides grant funds of up to $2 million. Grants are awarded to projects selected by the Commercialisation Australia board, and unlike the R&D Tax Incentive this is a competitive application process.

The grant provides 1:1 matching funds for your project. For example, if you raise $400,000 in funds from investors you can receive up to another $400,000 through the program. You cannot match with in-kind contribution, nor with income from the project itself.

The program provides four grant categories:

  • Proof of Concept: Between $50,000 and $250,000 in matching funds over 12 months.
  • Early Stage Commercialisation: Between $50,000 and $2,000,000 in matching funds over 24 months.
  • Experience Executive: Up to $350,000 in matching funds over 24 months.
  • Skills and Knowledge: Up to $50,000 in matching funds over 12 months (matching at 80:20 basis).

The Proof of Concept (POC) and Early Stage Commercialisation (ESC) are the two major grants, which I’ll talk about here.

The Proof Of Concept grant is designed to assist you to build a first version of your product. The Early Stage Commercialisation grant is designed to assist you to then take your product to market, and achieve first sales. Many Australian start-ups have probably already launched a version of their product by the time they raise funds and apply for a Commercialisation Australia grant, so the ESC grant is often applicable. The ESC grant offers a higher funding limit, and longer time-frame, which is why we selected the ESC grant for Rome2rio’s application.

The grant application process is well run, but it requires a fair amount of work. I’d estimate we spent around 6 man weeks in total from start to end. Once awarded a grant, there is also some administrative overhead. Whether the benefits of the grant outweigh the effort depends on how much you’ll be applying for, how much you value your time, and how likely your application will be successful. You may decide it is not worthwhile if matching less than $100,000 – $200,000. In our case, the additional $385,000 in funding was well worth the effort.

The application process involves 2 stages. The first stage is reasonably easy to complete, taking perhaps a couple of days of your time. Once submitted you’ll be assigned a case manager, who will meet with you and give you feedback. If you’re unsure if a Commercialisation Australia grant makes sense for your business, it’s probably worth at least progressing to this point to get an assessment of your business’s suitability by a case manager. The second stage is much more involved, and requires a detailed application with letters of support from potential customers, financial projections, and more.

Your chance of success depends on two major factors.

The first is whether your start-up ticks the right boxes.
Some of the important ones, from our experience, are:

  • Is your start-up ”Australian”? If you’ve registered a US entity, or some of your team is overseas, this may reduce your chances.
  • Are you a B2C or B2B start-up? It seems that B2B businesses fit better into the Commercialisation Australia model.
  • Are you already receiving revenue from customers? This is OK if the revenue is from a different project (in Rome2rio’s case our B2C site was generating revenue, but our B2B project was not yet).
  • Do you have potential customers lined up?
  • Does your start-up employ a technical innovation that you can present as tangible intellectual property to be commercialised?

The second major factor is your case manager. He or she will work with you to refine your application for submissions to the board. They can make a big difference, and we were fortune enough to be assigned a case manager who understood our business well, and was prepared to put the time and effort into helping us put together a strong submission.

Also worth mentioning; something called clawback provisions means that you cannot apply the R&D Tax Incentive to funds also matched by Commercialisation Australia. Alas, you can’t double your money twice!

Several hundred businesses have participated in the generous program. However, it is less popular than the R&D Tax Incentives, likely due to stricter admission requirements.

Pros: Provides upfront matching funds. Covers most expenses related to commercializing your product or service.
Cons: Lengthy application process. Competitive program with approval subject to board review. Limited to one or two year time-frame. Not all start-ups are suitable.

Airline fare analysis: comparing cost per mile

NB: A version of this blog post first appeared as a special guest post on Tnooz.

As we continue to improve the Rome2rio multi-modal search technology, we are starting to integrate pricing data into the system to help make sensible routing decisions and better inform our users. After all, price is an important part of the decision process when choosing between routes or modes of transport.

Prices for trains, buses, ferries and taxis tend to be more constant than airfares, which fluctuate with supply and demand. However, airfares do follow certain obvious trends; longer flights cost more, and some airlines are more expensive per mile flown than others.

We decided to model airfares using some simple parameters. To do this, we examined the economy class airfares displayed by Rome2rio to users over the past 4 months, totalling some 1,780,832 price points. We grouped the airfares by distance and selected the 20th percentile fare for each distance (where 20% of fares are less, and 80% are more), to produce the following graph:

Distancegraph

The graph shows a pretty clear linear relationship between distance traveled and airfares. Based on this data, we can create a simple equation to model this relationship:

Fare = $50 + (Distance * $0.11)

Where Fare is the cost in USD of flying Distance miles. On average, a fare costs $50 before any flight distance is taken into account, plus an average of 11 cents per mile travelled.

So what happens if we divide our data by airline? How does the 11 cents per mile flown vary per carrier?

We analyzed the average cost per mile for fares grouped by airline, using the same methodology. We only considered competitive fares – those within 2 times the cheapest fare for that price search – to remove outlier price points. We also excluded airlines where we had insufficient data.

The results are summarized below (original image):

The results are fascinating, and there are some clear trends. Budget carriers such as RyanAir and AirAsia are at the low end of the scale; short haul, turboprop operating carriers such as Regional Express and Darwin Airlines are at the high end.

There are, however, many factors which can influence per mile costs including type of aircraft flown, routes flown, local salary and fuel costs, ancillary revenue, and airport landing fees.

The results should also be taken with a grain of salt, since our sampling set is small, no statistical analysis has been performed, and the results may be biased depending upon the types of searches performed on Rome2rio. Also, Rome2rio may not always have access to the cheapest fares. A major, comprehensive meta-search player such as Kayak or Skyscanner could perform a more thorough analysis based on a far greater sample of search logs or their airfare caches. Nonetheless we wanted to share this data since we thought the results would be of interest to the travel industry, travel buffs, or anyone excited about big data. 

Credit: Special thanks to Fenn Bailey from Adioso and Timothy O’Neil-Dunne for providing valuable feedback on the analysis.

Rome2rio nabs a Commercialisation Australia grant

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We’re excited to announce that Rome2rio has received significant support from the Federal Government with the award of a Commercialisation Australia program grant.

The grant provides a further A$385,000 in funding for the business to support the continued development of Rome2rio’s API and white-label partnership programs. 

Amongst other things, the grant enables us to hire a fulltime project manager who will focus on further expanding Rome2rio’s coverage of train, bus and ferry routes. We’re very pleased that Chris Lipinski will be joining the team in January to fill this challenging and important role. Chris has a love of travel and passion for improving Rome2rio that leaves us confident he’ll be playing a big part in making the product even better in 2013.

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I promised earlier this year that I’d write a blog post about government grants and programs supporting start-ups here in Australia. It’s now long overdue, but I wanted to wait until completing the Commercialisation Australia grant progress first. Expect a post early in 2013.

Rome2rio launches iPhone app, makes source code freely available

Last month we were excited to launch a new mobile web experience for Rome2rio, greatly improving the experience when visiting www.rome2rio.com on a mobile device. At the recent PhoCusWright conference we went one step further, and launched the Rome2rio iPhone app.

The app provides an even more polished and responsive experience for iPhone users. Here’s what the interface looks like:

Iphone-screenshots

We’ve also decided to make our iPhone app source code freely available for download. Our aim is to make it as easy as possible for B2B partners to integrate the Rome2rio API into their own iPhone apps, by using our code as a reference implementation.

Give the new app a whirl, and if you like it submit a review for the app store.

EDIT: Rome2rio fan Fiach Reid has also developed the Universal Travel Search Blackberry app which is based on the Rome2rio API and available in the Blackberry App Store.

Rome2rio wins People’s Choice at PhoCusWright

Michael and I have just returned from the PhoCusWright Conference in Phoenix, Arizona. This is the online travel industry’s annual “must-attend” event, bigger and better attended this year than any in the past. Priceline’s $1.8bn acquisition of Kayak – highly relevant to us — was the talk of the show, and it would be reasonable to say that there currently exists a very optimistic feeling in the online travel space.

The first day of the Conference is the Innovation Summit: Rome2rio was among 30 presenters fighting for acclaim, and I’m pleased to advise we won the People’s Choice Award, presented to the company which polled the most votes from the 500+ attendees at the Summit.

You can see Michael’s presentation here (an 8 minute presentation plus another two of questions from the on-stage critics). As a result we had numerous discussions with potential licensees of the R2R platform, including GDSs, OTAs, vacation rental specialists and a variety of players in the business and corporate travel space.

Feedback from these companies and the many others we talked to during our US visit will help us refine and extend the R2R platform over the coming months. Stay tuned for more…

Indian buses added to Rome2rio

We continue to expand Rome2rio‘s database of train, bus and ferry routes. Today we’re happy to announce new coverage that is particularly useful for our users in India, or anyone travelling to the subcontinent.

Thanks to a partnership with RedBus, Rome2rio now offers extensive coverage of India’s bus network. This map illustrates our improved coverage in India:

India-train-buses-airports

Blue lines represent India’s train network, which were included on Rome2rio since launch. Green lines represent the new bus routes. As you can see, bus coverage is extensive and fills many gaps not covered by train lines.

Bus travel is generally not as comfortable as train travel in India, although deluxe services are often available and are good value. Buses are sometimes faster, often run more frequently and reach many towns and cities in the countries not on the rail network.

Give it a go with a search such as Mumbai to Bangalore and let us know what you think.

Rome2rio comes out of beta, launches mobile UI

As of today, Rome2rio is officially no longer in beta. We’re excited that the product is now stable, relevant, and polished enough for us to confidently drop the beta tag. Of course, this doesn’t mean the product is complete. Far from it. We still have some way to go to reach our vision of mapping out the world’s transport information.

To celebrate, we have also launched a new mobile HTML interface. Until today, Rome2rio was not optimized at all for mobile browsers, and the experience left a lot to be desired. Visit www.rome2rio.com on a mobile device today and you’ll see the new interface:

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Pic2

We also have a native iPhone app in development, which we plan to launch at the upcoming PhoCusWright conference next month. Come visit our stand if you find yourself at the event.

Rome2rio On Stage

We’re pleased to announce that Rome2rio is on stage at a couple of important events over the next two months.

On October 23, in Sydney, Rod will be presenting Rome2rio at the annual Tech23 “Celebrating Innovation” awards, hosted by the NSW Government. We’re up against 22 other startups, each of which has made the cut from an initial entry list of 500. So, we’re happy to have made it this far.

Feature-2011-winners

In November the team travels to Phoenix, Arizona, where I will present Rome2rio to an audience of 1,000 executives from the online travel industry at the annual Phocuswright Travel Innovation Summit. Again, this is an invite-only event and we’re more than pleased to have made it to the final stage of proceedings.

Audience

Stay tuned for updates.

Rome2rio ditches Google tech and develops in-house solutions

Over the last few months we have made some drastic under-the-hood changes to rome2rio that probably won’t be noticed by most our users, but are important developments for our business.

Until recently, rome2rio has relied upon technology provided by the Google Maps API for three things:
  1. Geocoding: converting a user’s textual input such as oxford, vegas or nyc to a precise latitude / longitude location.
  2. Driving and walking routes: calculating the travel path, journey time and distance of driving and walking legs in rome2rio’s results.
  3. Map rendering: displaying search results rendered on the world map
We have now developed our own solutions for geocoding, and driving and walking directions.

We have built a geocoder pretty much from the ground up using Lucene (an open source search engine platform) and several open source data sources. After several months of development and refinement we are happy with the end product, which can handle a variety of search queries ranging from city and town names, countries and regions to landmarks, attractions and hotels. It can even handle a wide range of misspellingscolloquial names and synonyms.

Our new geocoder is also smart enough to realize that when you search for routes from Glasgow to Perth, you’re probably referring to the Perth in Scotland; but when searching from Sydney to Perth you’re probably referring to Perth in Australia.

Gapi1

For driving and walking directions, we now employ an open source solution based on Open Street Maps data. We continue to use Google Maps for displaying results, but use our own map rendering approach for saved trips (to see this, try creating and sharing a multi-hop trip). 

Gapi2

So why the move away from Google Maps API? Google’s technology works remarkably well, but was limited us in a few ways. 

First, we were unable to include data from Google in our API for partners due to license restrictions. Now, we are able to provide the same complete rome2rio search results that our users experience on www.rome2rio.com, including geocoding and driving/walking routes, to our API partners. 

Second, we are now able to generate complete search results without any external calls to Google, which opens up a range of possibilities for Search Engine Optimization (SEO). 

Finally, searches on rome2rio are now even faster since they don’t rely on extra calls to the Google API for geocoding, driving and walking routes.

Rome2rio is not the only technology company to recently move away from relying upon Google’s mapping technology. Apple recently announced its new iOS 6 will not employ Google Maps, and Amazon has recently made a similar decision for the Kindle Fire. We’ve similarly employed a very Marxist approach, choosing to take greater control of the “means of production” used to deliver Rome2rio’s unique multi-modal search results.

As always, we’re keen to hear user feedback regarding the quality of our new geocoder and driving/walking results; email us at feedback (at) rome2rio.com.